Shipping & Return Policy

Pooja Ritual Store – Your Trusted Partner in Spiritual Journey

At Pooja Ritual Store, we are committed to delivering sacred products with care, integrity, and devotion. Please read our shipping and return guidelines below for a smooth shopping experience.

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Domestic Shipping (Within India)

• Free Shipping on orders above ₹2,999.

• For orders below ₹2,999, a nominal ₹100 shipping fee applies.

• Cash on Delivery (COD) available on orders between ₹1,999 – ₹5,000.

Dispatch Timeline:

• Most orders are dispatched within 3 working days.

• If an item is unavailable or delayed, we will notify you via email.

• Standard delivery: 4–5 working days post-dispatch (air shipping).

• Heavier parcels: 6–7 working days (surface mode).

• Please allow 7–10 days in total for delivery across India.

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International Shipping

• Orders are dispatched within 3–4 working days.

• Standard delivery: 15–20 days (may take up to 25 days in rare cases).

• Customers will be notified of any unexpected delays.

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Customized & Ritual Products

Sacred items like customized products, ritual kits, and spiritual tools require special preparation. Dispatch time for these products is 3–5 days. We truly appreciate your patience, as each item is crafted with care and intention.

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Return Policy

We want you to feel completely satisfied with your purchase. If for any reason you are not, returns are accepted under the following conditions:

• Products must be unused and in original packaging.

• Please contact us at contact@poojaritual.com with your Order Number to initiate the return process.

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Customer Support

For queries or assistance, reach us at:
📩 contact@poojaritual.com

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Our Commitment

“Every product is more than just an item – it is a vessel of energy and intention.”

Sandeep Agarwal
Founder, Pooja Ritual Store

Thank you for trusting us to be a part of your spiritual path.