FAQ
What types of products do you offer?
Pooja Ritual offers a curated selection of spiritual tools and ritual kits designed to enhance personal growth and foster deeper connections with divine energies. Our products include guided meditations, unique rituals, and sacred offerings, such as the Angel Healing with Archangel Gabriel PDF and the Claunek Ritual Kit.
How can I ensure that I am using the products correctly?
Each product comes with detailed instructions and guidelines to help you utilize them effectively. We recommend following the provided rituals and meditations closely to maximize the benefits of your spiritual tools. Additionally, our website features resources and articles that can further assist you in your spiritual journey.
What is your return and refund policy?
We accept requests for replacement or refund within 5 calendar days of receiving the product. To be eligible for a refund, the product must be unused, in its original packaging, and accompanied by proof of purchase. Please refer to our detailed refund policy for more information on eligibility and the process.
How long does shipping take?
For domestic orders within India, we typically dispatch orders within 3 working days. Standard shipping takes an additional 4-5 working days. For international orders, dispatch is usually within 3-4 working days, with a delivery period of 15-20 days. We recommend allowing up to 25 days for unforeseen circumstances.
Do you offer free shipping?
Yes, we offer free shipping on domestic orders exceeding Rs. 2999/-. For orders below this amount, a nominal shipping charge of Rs. 100/- will be applied. Cash on Delivery (COD) is available for orders with a minimum value of Rs. 1999/-.
What should I do if I receive a defective product?
If you receive a defective product, please contact us within 5 days of delivery. We will require proof of purchase and an image of the product. If the request is approved, we will process an exchange for the defective item.
Can I customize my order?
Yes, we offer customized pooja boxes and items. Please note that these products may take additional time for crafting and dispatch. We appreciate your patience when ordering customized items.
How can I contact customer support?
You can reach our customer support team via email at meditatewisdom@gmail.com or by phone at 9311284011. We are here to assist you with any inquiries or concerns you may have regarding your order or our products.